Privacy Policy

At OJALÁ, we respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.ojal-a.com (the “Site”) or make a purchase.

Information We Collect

When you use our Site, we may collect:

• Device Information: Browser version, IP address, time zone, and site activity (collected automatically via cookies and analytics tools).

• Order Information: Name, billing/shipping address, payment details, email, and phone number (collected when you make a purchase).

• Customer Support Information: Any details you provide when contacting us for assistance.

How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Improve our website and user experience

• Prevent fraud and comply with legal obligations

• Send updates or promotions (you can opt out anytime)

Sharing Your Information

We do not sell your personal information. However, we share necessary details with trusted service providers, such as:

• WIX – Our e-commerce platform (see their privacy policy: WIX Privacy Policy)

• Shipping and payment providers – To process transactions and fulfill orders

• Law enforcement or regulatory authorities – If required by law

Cookies & Tracking

We use cookies to enhance your experience and analyze website traffic. You can adjust your browser settings to block cookies, but this may affect site functionality. Learn more at www.allaboutcookies.org.

Your Rights

If you are a California (CCPA) or European (GDPR) resident, you have the right to:

• Access, update, or delete your personal information

• Opt out of targeted advertising (Google, Facebook)

• Request data portability or restriction of processing

For requests, contact us at contact@ojal-a.com.

Security & Data Retention

We take measures to protect your data, but no online transmission is 100% secure. We retain personal information only as long as necessary unless you request its deletion.

Policy Updates

We may update this policy periodically. Any changes will be posted on this page.

Updated 03/2025

For privacy concerns or questions, email us at contact@ojal-a.com.